Frequently Asked Questions

Is there a way I can watch UK TV channels, in Andorra?

There are a number of options available to people in Andorra, using the Internet.  Contact us to discuss your options.  We are ready to provide you with a solution.

What TV channels can I watch?

More and more media is being made available on line every day. We give you a one stop directory of dozens of online TV websites.

How can I watch programmes on my TV rather than my PC, Mac or mobile device?

You can do this in a few ways, including via a media player or an IPTV set box. We can suggest the best option for you.

What is IPTV?

Internet Protocol television (IPTV) is a system through which television services are delivered via the Internet, instead of being delivered through traditional terrestrial, satellite signal, and cable television formats.

Using a router and streamer together with our VPN service will deliver the on-line content from channels like BBC iPlayer, 5 on Demand, Sky News, Hulu and Netflix directly to your TV.

What is the difference between a paid service and the available free services?

Since bandwidth isn’t free, the free services cover their costs by serving you advertisements; that means that when you are visiting web pages, you’ll see extra advertising inserted into the web pages you’re viewing. This can be very invasive to your viewing enjoyment.

When you subscribe you’ll pay a monthly subscription with access to available content advertisement free.

What is a Virtual Private Network (VPN) ?

A Virtual Private Network (VPN) is an increasingly popular form of proxy for security, to stay private on the net and to allow you have a UK IP address. A VPN is about creating a private network or tunnel over the public network “internet”.

A VPN connection is an attractive option for people concerned about their security and privacy.

A VPN is also useful to users who are looking for a UK IP. By using our VPN hosting package you can get a UK IP on your machine or device, so it will be appear to rest of the world as if you are from UK.

What does a VPN connection give me?

  • Get access to UK web-sites that offer TV and radio catch-up services and other media.
  • Watch UK TV online whilst abroad including BBC iPlayer, ITV Player, 4OD and 5 On Demand.
  • Watch UK Subscription channels such as Netflix and Now TV.
  • Provides a layer of security and privacy
  • Prevents local Internet Service Provider from regulating your connection.
  • Prevents harassment from people tracking you by your IP address.
  • Safe/encrypted connection between your computer and the Internet.
  • Access blocked sites and bypass proxy and content filters.

Archive – Why will I not be able to watch UK TV in Andorra via satellite from December 2013 ?

All ‘freeview’ UK TV channels will be switched for broadcast, during December 2013, to new ‘advanced technology’ satellites (launched during 2013) named Astra 2E and 2F. These new satellites have two main broadcast beams, the first, a ‘UK spot beam’, that is concentrated entirely on a UK domestic client base and a second wider ‘pan European beam’. The footprint of the ‘UK spot beam’ is narrowly focused and will not extend to Andorra.  All BBC, ITV, Channel 4 and Channel 5 services will be broadcast using the narrow ‘UK spot beam’ from December 2013.

Archive – Why are the UK TV Channel satellites being switched?

The BBC have explained the changes are necessary due to the need to improve signal strength and quality for services to the entire UK, particularly northern Scotland. Link to BBC

Do you offer a free trial?

We are sorry we do not offer free trails. We are able to give you a free demonstration of the full range of services we have available in your home.

CALL +376 383791

electric-arquer@andorra.ad

©  Electric Arquer S.L. Andorra 2016

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